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Privacy Policy

General information and legal bases

The following policy informs you of which types of personal data we, as the data controller, collect on this website and for what purposes we collect this, as well as to what extent this data is accessible to third parties.

  1. Data controller:

Rainer Kiel Kanalsanierung GmbH

Blomberger Straße 36

32825 Blomberg

Phone: +49 5235 96090

Fax: +49 5235 960920

Email: blomberg@rainerkiel.de

 

 

  1. Legal basis for processing

The processing of personal data requires a legal basis, which we would like to clarify to you in the following.

For the processing of personal data, for which we obtain consent from the person concerned, Article 6 Paragraph 1 letter a EU General Data Protection Regulation (GDPR) serves as the legal basis.

For the processing of personal data which is necessary to fulfil a contract, where a contractual party is the person concerned, Article 6 Paragraph 1 letter b GDPR serves as the legal basis. This also includes processing operations that are required to carry out pre-contractual procedures.

Should the processing of personal data be necessary for the fulfilment of a legal obligation which applies to our company, Article 6 Paragraph 1 letter c GDPR serves as the legal basis.

Should processing be necessary to protect the legitimate interests of our company or of a third party, and the interests, fundamental rights and freedoms of the party concerned do not outweigh the interests mentioned previously, Article 6 Paragraph 1 letter f GDPR serves as the legal basis for processing. The legitimate interests of our company lie in the performance of our business activity and in the analysis, optimisation and maintenance of our online service.

Log files, hosting

Any data that the browser transmits to us within the context of our legitimate interest in analysis and for security reasons is automatically stored in the server statistics (so-called “log files”).

This includes the following data:

  • Language and version of the browser software
  • Operating system used and its interface
  • Referrer URL (the site previously visited)
  • Host name of the computer accessing the website (IP address)
  • Date and time of the server request
  • Time difference from Greenwich Mean Time (GMT)
  • Content of request (specific page)
  • Amount of data transferred
  • Access status/ HTTP status code

We are not generally able to assign this data to specific persons. This data is not merged with other data sources. The data is also deleted within 7 days, following statistical analysis. Data that must be retained for the purpose of providing evidence shall not be deleted until the matter has been clarified definitively.

 

Furthermore, we collect anonymised data regarding usage behaviour on the website in order to continually improve our online service. We do not share this data. This data is used purely for statistical analysis, and does not enable individual persons to be identified.

 

We use hosting services. These serve to provide infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, in order to maintain the operation of this online service.

For this purpose we, and/or our hosting service provider, process inventory data, contact details, content data, contractual data, usage data, meta and communication data from customers, interested parties and visitors to this online service, on the basis of our legitimate interests in the efficient and secure provision of this online service.

 

Contractual processing

Personal data that you provide for contractual purposes, for example, during requests for quotations, such as your name, address or email address, is only used internally in order to answer your enquiries, process your orders or to provide you with access to certain contractual information.

 

Making contact

When you contact us by email or via a contact form, we store your details in order to answer your queries.

In principle, data is not shared with third parties, unless applicable data protection regulations justify transmission or we are legally obliged to do so. You may withdraw consent that you had granted previously at any time with effect for the future. In the event that you withdraw your consent, your data shall be deleted immediately, provided that there is no legal exception allowing further processing. Otherwise, your data is deleted once we have processed your enquiry or the purpose for storing your data ceases to apply and there are no other legal exceptions which prevent this. You can obtain information regarding the data stored concerning you at any time.

 

Cookies

This site uses cookies. Cookies are small text files that are stored on your computer and through which certain information flows to the authority that set the cookie. They serve to make the Internet service more user-friendly and effective, and/or to facilitate your navigation on our website.

You may, of course, also use our website without accepting cookies. You can also configure your browser settings according to your preferences and, for example, refuse the acceptance of all third party cookies or of all cookies, or delete cookies that have already been stored. If you do not accept cookies, please note that, in this case, our website may not work correctly.

Further details on the functions on our website that set cookies can be found below in information about the individual functions.

 

 

Sharing data with third parties

We share data with third parties when this is necessary in order to fulfil a contractual and/or, in exceptional cases, we are legally obliged and/or entitled to do so.

In some instances, we use external providers within the context of our legitimate interests with regard to the analysis, optimisation and cost-effective operation of the online service. This always requires that the third party provider of this content records the user’s IP address, as without an IP address, content cannot be sent to their browser. An IP address is therefore required for this content to be displayed. Third party providers may also use so-called pixel tags (invisible graphics, or “web beacons”) for statistical or marketing purposes. Through pixel tags, information such as user traffic on the pages of this website can be analysed. Pseudonymous information may also be stored in cookies on the user’s device and may include technical information, among other things, similarly to log files. Our service providers are listed for you below.

Should your data be used for other purposes, we will inform you of this in advance, and only use data if you have previously given your express consent to this.

  1. The service provider Google

Within the context of our legitimate interest in the analysis, optimisation and cost-effective operation of our online service, we use services by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”).

Google is certified under the Privacy Shield agreement and therefore guarantees compliance with European Data Protection law

(https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

 

  1. Google Analytics

This website uses Google Analytics as a web analytics service. Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable your use of the website to be analysed. Information generated by the cookie on your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there.

Please note that this website uses Google Analytics with the “_anonymizelp()” extension and IP addresses are therefore shortened by Google within member states of the European Union or other contracting states to the Agreement on the European Economic Area before transmission, in order to exclude the possibility that an individual could be identified directly. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

Google will use this information on behalf of the provider to analyse your use of the website, compile reports on website activity for the website operator and to perform further services related to use of the website and of the Internet. Google will also transmit this information to third parties where necessary, provided that this is prescribed by law or these third parties are processing this data on behalf of Google. Google will not under any circumstances combine your IP address with other Google data. You can prevent the installation of cookies through the relevant settings in your browser software; please note, however, that, in this case, you may be unable to use all of the functions of this website in full.

For information regarding the purposes and extent of data collection and the further processing and use of data by Google, as well as your rights and configuration options in this respect for the protection of your privacy, please see the Google Privacy Policy athttp://www.google.de/intl/de/policies/privacy/?hl=deand specifically for Google Analytics athttps://www.google.com/policies/privacy/partners/?hl=deand athttps://support.google.com/analytics/answer/6004245?hl=de

and for Universal Analytics athttps://support.google.com/analytics/answer/2838718?hl=de

By using this website, you confirm that you consent to Google processing the data collected concerning you in the manner previously described and for the purpose previously stated.

You can object to the collection and storage of data by Google for a specific end device at any time and with effect  for the future in connection with use by following this link:

http://tools.google.com/dlpage/gaoptout?hl=de

Please note: If you delete your cookies, this will mean that the deactivation cookie will also be deleted, and you will need to set it again.

 

  1. Google Adsense

This website uses Google Adsense, a service which integrates Google advertisements. These advertisements are recognisable by the “Google Ad” indicator in each advertisement. Google Adsense uses so-called “cookies”, text files that are stored on your computer and enables your use of the website to be analysed. Google Adsense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as user traffic on the pages of this website can be analysed. The information generated by cookies and web beacons regarding your use of this website (including your IP address) and the delivery of advertisements are transmitted to a Google server in the USA and stored there. Google may share this information with parties which are in a contractual relationship with Google, or with authorities. However, Google will not link your IP address to other data stored about you.

This website does not display third-party advertisements via Google Adsense.

You can use various methods to prevent the installation of cookies; please note, however, that, in this case, you may be unable to  use all of the functions of this website in full. You can apply the relevant settings in your browser software. You can also deactivate interest-based advertising at Google via this linkhttp://bit.ly/1GnhHBs. These settings are deleted when you delete your cookies. You can also prevent the installation of such cookies in your Firefox, Internet Explorer or Google Chrome browsers for the long-term via this linkhttps://www.google.com/settings/ads/pluginand the plug-in available for download.

Further information regarding the purposes and extent of data collection and processing of data by Google Adsense, as well as your rights and configuration options in this respect for the protection of your privacy can be found in the general Privacy Policy https://www.google.com/policies/privacy/ specifically for Google Adsense athttps://www.google.com/policies/privacy/partners/and www.google.de/intl/de/policies/technologies/ads. You can find information regarding DoubleClick cookies athttp://support.google.com/adsense/answer/2839090.

 

  1. Google Maps

This website includes content from Google Maps. When you visit the website, the third-party provider receives information regarding which subpages of our website you have accessed. In addition, data that is automatically sent via your browser, such as your IP address, is transmitted to Google Maps in the USA and stored there. The provider may store this data as a user profile and use it for the purposes of advertising and market research. If you are simultaneously logged into Google, this data is directly assigned to your account. If you do not wish for this to be assigned to your profile, you must log out before activating the button. By using this website, you confirm that you consent to the collection, processing and use of the data that is collected automatically and/or that you provide, by Google, one of its representatives, or third party providers. Please note that we, as the provider of this site, have no knowledge of the content of the data transmitted or of its use by Google.

You can find more detailed information regarding the purposes and extent of the collection and processing of data by Google Maps in the provider’s Privacy Policy athttp://www.google.de/intl/de/policies/privacy/.

  1. Facebook

Within the context of our legitimate interest in the analysis, optimisation and cost-effective operation of our online service, we use the services of the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).      

Facebook is certified under the Privacy Shield agreement and therefore guarantees compliance with European Data Protection law

(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

  1. Facebook social plug-ins

Our website uses social plug-ins (“plug-ins”) provided by Facebook. These plug-ins are characterised by a Facebook logo (a white “f” on a blue tile, the word “like” or a “thumbs up” sign) or the phrase “Facebook social plug-in”.

When you open a page of our website that contains one of these plug-ins, your browser establishes a direct connection with the Facebook servers.

The content of the plug-in is transmitted directly to your browser and integrated into the website by Facebook. Through this, personal details including your IP address, URL, date and time and other browser-related information is transmitted to Facebook and stored in the USA. According to information from Facebook, in Germany, only an anonymised IP is collected.

If you are logged into Facebook, Facebook can assign your visit to your Facebook account. When you interact with the plug-ins, for example by clicking the “Like” button or by leaving a comment, this information is transmitted by your browser directly to Facebook, stored there and shared with your Facebook contacts depending on your Facebook settings. If you do not want this to happen, please log out of your Facebook account (before clicking on the opt-in button).

Facebook stores your data as a user profile and uses it for the purposes of advertising, market research and/or the needs-based design of its website and other websites. Facebook uses cookies and similar technology to display advertisements to you both within Facebook services and outside of these, and regardless of whether you have an account with Facebook and are logged into this account. Facebook sets cookies for this purpose if you have visited the site www.facebook.com, and passes your data onto third parties.

Please note that we, as the provider of this site, have no knowledge of the content of the data transmitted or of its use by Facebook. You can prevent the installation of these cookies through the relevant settings in your Internet browser by specifying there that all cookies from third parties are to be refused; please note, however, that, in this case, you may be unable to use all of the functions of this website in full.  For information regarding the purposes and extent of data collection and the further processing and use of data by Facebook, as well as your rights and configuration options in this respect for the protection of your privacy, please see the Facebook Privacy Policy athttp://www.facebook.com/about/privacy/, and specifically for social plug-ins provided by Facebook athttps://de-de.facebook.com/help/443483272359009/.

You can also change your Facebook privacy settings within your account settings.

 

  1. YouTube

Our site uses the provider YouTube LLC ,901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA for the integration of videos. Usually, when you open a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have integrated our YouTube videos in an extended privacy mode (in this case, YouTube will still contact the DoubleClick service provided by Google, but according to the Google Privacy Policy, no personal data is analysed during this process). YouTube does not store information about the user unless they watch a video. If you click on a video, your IP address is transmitted to YouTube and YouTube is informed that you have watched the video. If you are logged into YouTube, this information is also assigned to your YouTube account (you can prevent this by logging out of YouTube before opening the video).

We have no knowledge of, or influence, over any collection or use of your data by YouTube, which is then made possible. You can find more detailed information in the YouTube Privacy Policy atwww.google.de/intl/de/policies/privacy/.

 

Rights of the person concerned

You have the right to access the personal data stored by us that concerns you. According to the legal provisions, you also have the right to the rectification of incorrect data, to the restriction of processing, to data portability and to the erasure of your personal data. Please send us an email in this respect with the subject “Data protection”.

You also have the right to make a complaint to a supervisory authority for data protection if you believe that the processing of personal data concerning you breaches the legal provisions.

If you have given consent, you have the right to withdraw this consent at any time. The legality of processing carried out on the basis of consent until withdrawal of consent remains unaffected by this.

You can object to the future processing of your personal data at any time in accordance with the legal requirements. In particular, you can object to processing for the purposes of direct advertising.

 

Duration of the storage of personal data

We store personal data for the duration of the respective statutory retention period and/or for as long as the purpose for which the data was collected applies. After expiry of the retention period, data is deleted routinely, provided that it is not required for in order to initiate or fulfil a contract. If user data is not deleted because it is required for other, legally permissible purposes, its processing is restricted as far as possible. Therefore, where possible, data is locked and is not processed for other purposes. This also applies, for example, for user data that must be retained for reasons relating to commercial or fiscal law.

 

Security information

We make every effort to process your personal data utilising all technical and organisational measures to ensure that the stipulations of data protection law are met, and in order to protect this data. Our website, and communication via our website, is encrypted with HTTPS.

Partner / Mitgliedschaften

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